Garage Door Openers

Garage Door Opener Repairs

Does Your Garage Door Opener Not Close or Open Your Door Completely? Try These Quick Fixes Before You Call…

  1. Inspect the photo eyes. All garage door openers manufactured since 1993 are required to have properly functioning safety photo eyes. These should be located at the bottom of either side of your garage door, no higher than 6″ off the ground. Insure these photo eyes are looking at each other. If a light it blinking, try to realign them. Sometime the photo eye can be bumped by a trash cat, child, cat, etc. and simply needs to be realigned to look straight at the other eye. Also inspect for spiderwebs. If a web is formed over the photo eye, the device safety device is detecting something between the safety beams and will not allow the door to close.
  2. Inspect the wall console for “Vacation Lock”. Many different models of garage door openers offer a “Vacation Lock” which is located on the wall console mounted inside your garage. The vacation setting prevents remotes and keypads from opening your garage door. This is an extra measure to keep your home secure while you are away. In most cases, the vacation mode allows you to use the remote one time after it is activated: to shut the garage door upon departure. Depending on the manufacturer, this setting may be known as “lock” or “security” mode. If your remote suddenly stops working, check to see whether this mode has been accidentally activated.
  3. Inspect that you have power to the outlet. Sometimes the breaker may be off. This can be a simple fix. Try turning on the operator light to ensure there is power.
  4. Inspect that the emergency release is not pulled. Make sure the garage door opener is engaged. If you see the chain or belt moving, but the garage is not closing, the emergency release may be pulled.

If none of the above tips fix your issue, it might be time to call the professionals.

Garage Door Opener Repairs on All Makes and Models

Did you recently discover your garage door opener not functioning properly? We don’t give much thought to the garage door opener we use everyday until it stops working! The garage door opener is one of the more complicated components of the complete garage door system.  The most popular types of openers include:

  • Belt Drive Trolley Openers
  • Chain Drive Trolley Openers
  • Screw Drive Trolley Openers
  • Side Mount Jackshaft Openers

Repairs of broken garage door openers can be performed on brands including:

  • Overhead Door
  • Genie
  • LiftMaster
  • Chamberlain
  • and more…

Common Garage Door Opener Issues

Some opener repairs require simple adjustments made to the existing components and do not require any additional parts. In other situations, replacing the garage door opener’s motor, circuit boards, limit switches, trolleys, drive trains, drive belts and more may be required.

  • Does your garage door close all the way, then bounce off the floor and return to the open position?
    • The limits on your garage door opener may need to be reset. These limits control how far your garage door opens and closes. If the limits are off, when it hits the floor, it believes its hitting an obstruction and reverses for safety. A quick adjustment can prevent your garage door opener from reopening automatically.
  • Do you hear a grinding noise when you try to use the garage door opener?
    • The sprocket and gears may need to be replaced on your opener. This is one of the most common issues after years of use. Note, if you hear the opener working, but the garage door is not moving, be sure the emergency release has not been pulled by accident.
  • Electrical Issues:
    • There are several possible electrical issues that could cause your garage door opener to stop working. If one of the low voltage wires running from the opener to the photo eyes is damaged, the opener will not close due to the safety feature. Furthermore, if your remotes stopped working and a simple battery replacement doesn’t resolve the issue, you may be dealing with a defective circuit board. This can be cause by an electrical surge, storm, or simply age.

Depending on the age of your opener, replacement parts may or may not be available. Also, consider the advantages of purchasing a completely new opener over piecing together an older model. Most new garage door openers come with excellent warranty programs to protect you in the coming years. With installation and annual maintenance of your complete garage door system, your garage door opener should open the garage door smoothly time and time again.

Garage Door Opener Safety

It is important to always test the safety reversing mechanisms to ensure your openers are safety compliant. Review your owner’s manual for the door opener. If you don’t have the owner’s manual, look for the opener model number on the back of the power unit and request a manual from the manufacturer.

  1. Photo Eye Test. Make sure your opener has safety photo beams. If photo eyes are not present, it should be replaced. Garage door openers manufactured after January 1, 1993 are required by federal law to have advanced safety features which comply with the latest UL 325 Standards.
    1. Near the bottom of each side of your garage door, check to confirm the proper installation of photo eyes (black sensors), mounted no higher than 6 inches off the floor.
    2. Use an object to block the photo eye, and push the transmitter or wall button to close the door. The door door should not close.
    3.  If the door does close, have it repaired or replaced. Have a qualified individual adjust, repair or replace the opener or door.
  2. Reversal Test. Make sure your opener has a reversing feature. If a reversing feature is not present, it should be replaced. Garage door openers manufactured after January 1, 1993 are required by federal law to have advanced safety features which comply with the latest UL 325 Standards.
    1. Test the balance of the door. If the door is properly balanced, proceed.
      1. Start with the door closed.
      2. If you have a garage door opener, use the release mechanism so you can operate the door by hand when doing this test.
      3. You should be able to lift the door smoothly and with little resistance. It should stay open around three or four feet above the floor. If it does not, it is out of adjustment. Have it adjusted by a qualified service person.
    2. With the door fully open, place a 2” x 4” laid flat on the floor in the center of the door opening.
    3. Push the transmitter or wall button to close the door. The door must reverse when it strikes the wood.
    4.  If the door does not reverse, have it repaired or replaced. Have a qualified individual adjust, repair or replace the opener or door.
  3. Force Setting Test. Test the force setting of your garage door opener by holding the bottom of the door as it closes. If the door does not reverse readily, the force may be excessive and need adjusting. See your owner’s manual for details on how to make the adjustment. Test the reversing feature after any adjustment.

Failure to regularly perform these safety tests may put the garage door users and those nearby in danger.

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